FORD EMPLOYEE DAWN HAUSER (toll-free: 1-800-304-8006) in conversation with customer:(DAWN:) I'm recording everything you say.
(CUSTOMER:) Good. Florida is a two-party state, and what you did (recording my voice without my knowledge or permission) constitutes Wiretapping.
(DAWN:) NO IT DOESN'T .... You should know that when you call us, you are being recorded.
(CUSTOMER:) .... YOU CALLED ME.
(DAWN:) *silence* ......................
1) FCC Comments on Wiretapping
2) BOEHNER v. McDERMOTT: Excellent Discussion, but Ford cannot claim First Amendment Privilege
3) Florida State Statute (FELONY) 934.01-05, 934.10, 934.31